Summary

The ordinance formulates the implementation of the municipality's Wmo policy. Compared to the previous ordinance (2020), substantive and textual changes have been made. Partly as a result, the ordinance has been made more readable, consistent and accessible. With an opinion, a comment, some questions and a suggestion, we encourage to make the regulation even more effective.

Opinions

Article 11

There is much discussion among municipalities and the government about the financial implications of the introduction of the subscription fee in the Wmo. In our opinion, the additional resources allocated to municipalities are insufficient to honor all the additional rights granted to residents. This is not financially sustainable for a municipality.

Opinion: It is important for the municipality to continue to closely monitor developments regarding the subscription fee and, as soon as possible, take appropriate action.

Article 12

To keep track of the quality of the services provided, one of the proposals is to conduct an annual client experience survey.

Suggestion: A possible alternative is to measure client-dependently, for example 3 months after support is deployed. This would provide more current and reliable results and perhaps a higher response rate.

Article 18

This regulation gives the college more flexibility in compensating residents for their health insurance deductibles. We assess that as a good, because more flexible, development.

Article 23

This article states that the policies implemented by the municipal government are evaluated annually through the Social Domain Monitor.

Question: The monitor reports on the state of affairs, provides some analyses but does not provide an evaluation. Who does that evaluation every (half-)year and who draws conclusions from it to adjust the policy?

Note: Signals from residents that emerge outside the client experience survey and reach the municipality, through the ASD or otherwise, should also be allowed to be grounds for adjustment of policy.

Social Domain Advisory Council Nuenen c.a.

P.P.J. van den Bosch.