Permission

In most cases, personal data are processed for the performance of a statutory or public law task. In some cases, your consent is required for the processing of your personal data. It will then be explained to you in clear and understandable language what the consent request is about. The data will be used only for the purpose for which it was originally intended. If it does prove necessary to use the data for other purposes, the municipality will inform you of this. You are free to give or refuse the consent. If you refuse, you will still be helped. If you do give permission, you may withdraw it at any time.

Register of processing activities 

The municipality keeps a register of our processing activities. This register contains information about the personal data the municipality processes.

This includes the following information:

• Who is responsible for the personal data (e.g., the board of mayor and aldermen);
• A description of the categories of personal data the municipality processes (e.g., name, address, phone number or BSN);
• the purposes for which the municipality processes the personal data (for example, to issue a passport, grant a license or provide a benefit);
• A description of the categories of persons the municipality processes (e.g., applicant for a license or benefit recipient);
• the retention period of personal data;
• the categories of recipients to whom your data were provided (e.g., the UWV).

When the municipality outsources work 

In principle, your personal data is not shared with third parties, but it may happen that the municipality outsources work to an external party. That external party may then process your personal data on behalf of the municipality. In that case, the municipality remains responsible for your personal data and makes written agreements with that external party about the security and confidentiality of your data.

Basic Registration of PersonsBRP).

In addition to the AVG, the Act BRP. This is the population register, in which the municipality records the personal data of its residents. You also have the right to see, correct, supplement or change your personal data recorded in the basic registration. You can find what information about you and your minor children is in the BRP by logging in with DigiD at MijnOverheid. This is the only way to view your and your minor children's personal data digitally. To correct, supplement or change your personal data, you will have to come to the town hall in person. Removing data from the BRP is only possible for data about your adoption, your child given up for adoption or your gender reassignment. You can request a removal by logging in with DigiD on our website. More information can be found here.

Cookies 

When you visit our website, we process your personal data using cookies. The Municipality of Nuenen uses technical cookies to allow the website to function, but we also use a web statistics program. This uses only the first two bytes of an IP address so that they cannot be traced back to you as a person. On our website you can find a number of links to external websites. The content of the websites you access via a link, including the cookies placed by these parties, are not the responsibility of the municipality of Nuenen. Read more in our cookie statement.

Chat

Through our Chatbot "My virtual municipality assistant" on the Nuenen website, we use your data to provide the best possible answer. The content of the chat conversations are also used to improve the chatbot. In the chat conversations, we do not want to share any privacy-sensitive information with you. Think for example of a citizen service number or personal data. Therefore, we do not answer questions via chat that require privacy-sensitive information. In that case, we will ask you to contact the municipality in another way. We also ask you not to share any privacy-sensitive information with us through this chatbot. We collect the personal data you provide to us, as well as your IP address. These are anonymized. When you leave feedback in the chat this is also processed.

Using the chatbot is not mandatory, of course. Would you like to contact us in another way? That is of course no problem you can reach us by phone at 040- 263 16 31 or look at our contact page

Camera surveillance in public hall of city hall 

Cameras have been installed in the public hall of City Hall. The purpose is to protect the health and safety of employees and visitors. When images are taken, these images can be used as evidence in incidents. In such a case, charges can be filed.

Temporary regular camera surveillance

The municipality of Nuenen temporarily deploys regular camera surveillance for the purpose of maintaining public order, i.e., controlling and monitoring public order. If the municipality of Nuenen intends to deploy temporary regular camera surveillance, the municipality will publish the designation decision. You always have the opportunity to lodge an objection.

The use of temporary regular camera surveillance also has desirable side effects for the municipality:

• Images are subsequently requested by the police for detecting illegal activities. (Investigation)
• Potential offenders refrain from committing crimes due to the camera surveillance employed (Preventive)
• Improving residents' and business owners' sense of security (Sense of Security).

The camera surveillance at business park "Eeneind II" is an example of the deployment of temporary regular camera surveillance by the municipality of Nuenen.

Legality
Section 151c of the Municipal Law provides the municipality of Nuenen with a legal framework for deploying (temporary) regular camera surveillance in the interest of maintaining public order. The mayor performs his public law duty. On the basis of Article 2:77 of the General Municipal Bye-Law, the Council grants the Mayor the authority to place cameras for a certain period of time for the purpose of surveillance at a public place and other places designated by the Municipal Council. The camera images may be recorded under Article 151c of the Municipal Law in the interest of maintaining public order. This data processing takes place as part of the exercise of police duties and thus falls within the scope of the WPG. Images may be kept for a maximum of 4 months, unless (it is suspected) that the data is necessary for the investigation of a committed criminal offence.

Retention period of images and ANPR hits
The camera images are automatically overwritten after 30 days, for ANPR hits it is 28 days.

Storage and processing of images
The storage, processing, support and maintenance of the images and cameras the municipality engages third parties.

Transfer outside the EEA
The cloud storage (sub)processor of the images involves transfer outside the EEA in connection with the engagement of a U.S. Corporation. The transfer takes place on the basis of Standard Contractual Clauses (SCCs).

Recipients
Police and the District Attorney's Office can access the imagery and ANPR hits on demand for detection of illegal activities.   

This privacy statement is subject to change at any time. Changes take effect from the time they are published on the website.

Applicant privacy statement

We are aware that job applicants share privacy-sensitive personal data with us, so we handle it as properly and carefully as possible. Read all about it in our applicant privacy statement. 

Exercising your privacy rights

To exercise your rights, submit a request online.
Please include what your request pertains to:

Inspection request 

Correction request

Restriction processing request

Removal request

Data portability request

Objection personal data

It can also be sent in writing to Municipality of Nuenen, Postbus 10.000, 5670 GA Nuenen. In order to process your request we are required to establish your identity. If you submit a written request to us, we ask you to drop by the town hall. We can then establish your identity and avoid, for example, providing an overview of personal data to a person other than the requester.

Processing your request

There is also a difference between the AVG and the Wpg in the handling of your request.

Within one month of receiving the request under the AVG, we will assess whether your request is justified. If your request is very complex, it may take longer to implement. But even then, you will receive a notice within one month informing you that more time is needed to assess your request. You will receive a decision. If your request is denied, you can appeal. If you cannot resolve the matter with the municipality, you can file a complaint with the Personal Data Authority.

If you submit a request for inspection under the Wpg, you will receive a response from us within 6 weeks of receipt. In cases specified by law, we may delay our substantive response for up to 4 to 6 weeks.

If you submit a request for rectification or destruction you will receive a response from us within 4 weeks.

Data Protection Officer

The municipality is required to employ a Data Protection Officer. The Data Protection Officer monitors compliance with privacy laws by the municipality. He or she works with the Authority for Personal Data for this purpose. If you have any questions about the processing of your personal data or about your rights, please contact the municipality's Data Protection Officer at fg@dienstdommelvallei.nl or by calling 088-1631000.