Apply for a new identity card in person at appointment. You pay the cost at the time of application. 

After 5 working days you can pick up your identity card (Monday to Friday between 10:00-12:30 am + Wednesday 2:30-7:00 pm). 

An ID card is valid for 10 years for adults; for anyone under 18, it is valid for 5 years.  

An identity card allows you to travel to most countries in Europe. If you are going further afield or to a non-EU country, you will need a passport. 

Directly arrange

Make an appointment request identity card

• Form permission travel document

Bring

• color passport photo: not older than six months + meets passport photo requirements
• current identity card (or passport) to be replaced 
• all other travel documents in your possession, such as a passport and second passport
  (not necessary if they have been previously perforated by the municipality)
• if under 12 years of age, from both parent(s) is required:
  - consent travel document minor: fill this out both prior to appointment
  - proof of identity from (both) parent(s)/guardian(s)
  - one of the parents/guardians is present at the appointment 

Retrieved from

5 working days after the application, you can pick up your ID card. 

Note: Pick up your ID card within 3 months or you will have to reapply for one.

Opening hours for pickup 

You can pick up your identity card during the opening hours of the civic affairs desk:

• mornings: Monday through Friday 10:00-12:30 a.m, 
• noon: Wednesdays 2:30-6:00 p.m, 
• evening: Wednesday 6:00-7:00 p.m. 

Change appointment

Changing/canceling an appointment can be done via the confirmation email you automatically receive after making an appointment.

Rush request

Identity cards urgently requested before 2:30 p.m. can be picked up within 48 hours. Please make an appointment for this by phone at 040-2631631. Usually this is ready by the next business day. You will pay an additional fee for this. 

If you do not have a passport or identity card, an urgent application is not always possible. Please contact the municipality by phone. 

Are you leaving today? Then go to the Royal Military Police for an emergency document.

Minors

Children under the age of 12 must have permission from both parents/guardians during their application. You give this via the digital consent form. If this is not possible, you can do this in writing during the appointment. 

For travel with minor children (up to 18 years old), in some cases you will need a form to show at border controls.

Identity card lost or stolen

In case of loss or theft in the Netherlands it is not necessary to report it. During your appointment for a new identity card you will sign a declaration of loss at the municipality of Nuenen. If your document has disappeared abroad, you must report it to the foreign police for your travel insurance.